Shipping

Do you ship worldwide?

Currently, we only ship and sell within Canada.

When will my order ship?

Products require 2 – 8 business days to print and manufacture before shipping, depending on the product. You can see the specific lead time for each product when viewing the product on our website. Products will ship from the manufacturing facility located nearest to your destination address.

Where are you located?

We’re based, operated, and shipped from Canada.

Ordering

Where is my order?

As soon as your order ships, we’ll send you an e-mail confirmation with a tracking number included in the e-mail. We send the e-mail to the e-mail address that you provided when you placed your order.

If you want to check on the status of your order at any time, just login to your account and check under the “Orders” tab in your account dashboard.

How do I cancel my order?

If you need to cancel your order, please email us at support@sassycoutureart.com. Please note that if your order has been changed from “Processing” status to “Shipped” then we cannot cancel it.

What is your refund policy?

Our return policy can be located here.

If you’re not happy with a purchase, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we’ll issue a full refund for the entire purchase price. Please note – we do not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.

Payments

Can I get a discount for a bulk purchase?

While we don’t offer discounts on bulk orders, we often have promotions and specials. Make sure you stay up to date with our newsletter to receive notification on when our promotions run.

What form of payments do you accept?

We accept payments from all forms of major credit cards.